Voice notes means you can click a button rather than the keyboard and speak into your device, and the system will translate what you say into typed text. It’s pretty cool, and works even with people who are heavily accented, such as many Canadians.

UFM uses your device’s onboard camera to insert pictures not just onto the device, but into the records for that visit for that tree. This makes including pictures later in reports – or flipping through visits to help with a diagnosis – super easy.  Photos don’t appear on the maps, but in reports set up to show them. Those same fields that hold the pictures can also hold videos, drone footage, or sound files.

For sure. It can even work in metric.

To our knowledge UFM is the only program that includes *all* of the ISA’s tree risk assessment method, called TRAQ. We have all of the fields and all of the value lists, and a series of different sorts of reports that can help generate assessments for clients. Having all of it available becomes rather important when an arborist is asked questions about this in court for a client. UFM also pulls in values by species that are defined by your ISA region.

You skipped down to the bottom too quickly.

You can email us here, or click on any of the Contact Us links. We typically respond to support requests within a business day. We do not charge for support. You can also see our manual here. Always welcome are new feature ideas.

UFM can be deployed on the cloud, or on a server of your own, or on your computer or mobile device. This is a decision you make when you start using UFM (and can later change). Typically, people who need to travel around in a wide area that sometimes does not have good internet access avoid using UFM as a cloud application. They need constant access. In those cases, having the files on the device you are using makes most sense. Firms that have multiple users working on the same project very much prefer running the system on the cloud, so everyone can work with the same data and be sure that everything is being de-conflicted intelligently by the system.

Yes. In the first 30 days, you may return the software for a full refund, less any special customization fees charged.

When you first start using UFM, three common customizations are re-ordering the fields; changing out some fields; and changing the value lists that appear in the fields. Additionally, almost all customers customize the reports that show the data to their clients; not just putting logos and contact information on them, but also changing the information that appears, and how it appears. Other customizations can include custom attribute tables on the mapping exports and even different interfaces for people who will use a more simplified version of the system.