

Support Methods for Forest Metrix
For quick support, you might be fastest served by consulting the manual here. It includes instructions for working Forest Metrix as well as typical file management tasks people often wish to perform between field and office.
You might also consult our frequently asked questions list below. For general trainings, you can contact us to schedule a time.
Also below, you’ll find a scrolling list of videos that show how specific things are done, or follow the cases of specific types of users.
A handy list of instruction videos:
– Quickly Getting Started After Purchase
– Using Airdrop to Move Files Between Devices
– Using Cloud Service (Dropbox) to Move Files
– Using iTunes to Move Files
– Troubleshooting
– Tree Inventory Operation
– Arborist Use Operation
– Urban Forest Metrix Demonstration
FAQ
What are voice notes?
What's the deal with pictures?
Does it speak Canadian?
What does it mean to have TRAQ?
How much does UFM cost?
Is this a "cloud" application?
UFM can be deployed on the cloud, or on a server of your own, or on your computer or mobile device. This is a decision you make when you start using UFM (and can later change).
Do you offer a money-back guarantee?
What can be customized on UFM?
Will it work on PC or other platform?
UFM works on PC, Mac, and iOS devices, like iPads and iPhones. On PC and Mac (and also Windows tablets), it will run provided a copy of the underlying database software – Filemaker Pro – has been purchased as well (~$540). It does not work on Android, Palm, Newton, or Magic Cap.